3Color® provides warranty services for the repair of measuring devices in a period of 1 to 3 years - depending on the purchase conditions. As part of additional service contracts, it is possible to obtain a replacement device for the time of repair.
Post-warranty service includes repair and certification as well as availability of spare parts for up to 10 years from the end of equipment production. The condition for starting a warranty or post-warranty repair is sending an RMA (Return Material Authorization) document to 3Color®. After receiving the RMA document, 3Color® will inform you of the next steps for the service request.
At each stage of repairing your device, you can find out about the progress of the repair by referring to the assigned RMA number of your product.
Europe / Africa / Middle East / Americas
Phone: +48 12 445 95 61
RMA (Return Material Authorization) form: